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SHIPPING AND VAT INFORMATION All KOMA pedals are sold including an owners manual and PSU. All Modules are sold including a bus board cable and screws. Kommanders are sold excluding PSU. Komplex Sequencers are sold including a dustcover, printed manual and KOMA 12V AC power supply. Shipping options are: DHL Standard within Europe, DHL Standard Internationally and Local Pickup (only available for orders from within Germany). On all orders within the European Union we charge German VAT (currently 19%). Companies within the EU (but outside of Germany) with an EU-VAT number can sent us an email after purchase with this number, plus the company registered postal address (No P.O. boxes), to have the VAT removed from the end price. All goods remain the property of KOMA Elektronik until paid for in full.

ORDERS All pedals, modular products and accessories are shipped from our stockroom in Berlin. Komplex Sequencer Pre-orders are shipped out after finishing the production run by serial number. Orders are shipped using DHL and within the EU shipping takes approx. 2/3 working days. Outside the EU this can run up to 4/5 working days, depending on where in the world we need to ship the order. Once your package is shipped we will send you an email with the tracking number. Due to shipment restrictions and the risk of credit card fraud we do not deliver to PO Boxes. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes. We ship your package according to Incoterms FCA. This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. We write the following customs commodity code on our shipments: 92099400.

KOMA Shop GDPR Data Processing Agreement Personalized data is kept for fulfilling the contract and for as long as claims of recourse can be made. Personalized Data can include your name, shipping and billing adress, telephone number. The legal basis for this is article 6(1) DSGVO. For more information please visit our Privacy Policy.